support

Adding structured data support for Product Variants  |  Google Search Central Blog  |  Google for Developers

Tuesday, February 20, 2024 In 2022, Google expanded support for Product structured data, enabling enhanced product experiences in Google Search. Then, in 2023 we added support for shipping and returns structured data. Today, we are adding structured data support for Product variants, allowing merchants to easily show more variations of the products they sell, and …

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Google Ads clarifies the difference between support and sales

Google is concerned there may be confusion around the roles of its sales and support departments. Advertisers recently groused that support is at an all-time low, accusing Google employees of bombarding them with “aggressive” phone calls pushing for the implementation of automated solutions. The employees making those calls are members of the sales team, not …

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Google Ads support is at an ‘all-time low’ – we asked Google why

Google Ads customer service has plummeted to an unacceptable all-time low, according to search marketers. From incorrect account suspensions to uncomfortable sales calls “aggressively” pushing automation to confusion over the platform’s own products, advertisers have told Search Engine Land that they are exasperated by the lack of help offered by their reps. And the problem …

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Support not being phased out but changes are coming

Google Ads has confirmed that support is not being phased out. With the introduction of a paid support service in August, concerns arose among advertisers about the potential withdrawal of the free feature. The perceived decline in customer experience further fuelled the belief that the free support might no longer be a priority. However, Google …

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Adding markup support for vacation rentals  |  Google Search Central Blog  |  Google for Developers

Monday, December 4, 2023 Vacation rentals on Google make it easier for travelers to discover the best lodging options, whether they’re searching for a cozy cabin or a house that sleeps ten. Today, we’re announcing a new and simpler way for vacation rental integration partners to provide listing data to Google. Vacation rental partners can …

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Google Merchant Center Next will soon support supplemental feeds

Google Merchant Center Next will support rules and supplemental feeds early next year. The predecessor version, Google Merchant Center, is still used by some advertisers and already supports these new features. Google Merchant Center Next (GMC Next), a simplified version of Merchant Center, was unveiled in May. Advertisers that haven’t transitioned to GMC Next and …

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Mobile-first indexing has landed – thanks for all your support  |  Google Search Central Blog  |  Google for Developers

Tuesday, October 31, 2023 It’s been a long road, getting from there to here. We’re delighted to announce that the trek to Mobile First Indexing is now complete. Google Search started focusing more and more on mobile devices starting in 2015, with the mobile friendly update. Then, in 2016, we started mobile-first crawling and indexing. …

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